Oval Room Brasserie - Winnipeg

I made a reservation here for Thanksgiving, drawn in by the elegant atmosphere and excited for what I hoped would be a memorable meal. Unfortunately, the experience was far from what I anticipated. The turkey was particularly disappointing. The dark meat was cold and tucked beneath dry white meat slices, which were served with only a small amount of gravy. When I politely brought this to the server’s attention, his response was dismissive, stating, “That’s how it is,” without offering any solution. We ended up packing our meals and giving the leftovers to a homeless group nearby. Considering the price—$75 per adult and $35 per child, with a total bill exceeding $300—I expected far better quality and service. Regrettably, this experience has left me with no desire to return. In hindsight, I should have opted for a home-cooked Thanksgiving dinner, which would have been both more enjoyable and more satisfying. —————————————————————— Thank you for responding to my review! I appreciate you taking the time to acknowledge it. However, I was hoping for some insight regarding the specific issues I mentioned, especially the server’s dismissive response when I brought up concerns about the meal. Hearing ‘That’s how it is’ without any attempt to address the issue felt disappointing, particularly given the occasion and the meal’s cost. Addressing situations like this could make a big difference for future guests, and I’d appreciate knowing if any steps are being taken to improve in these areas. Thanks again!