Texas Steakhouse & Catering - Smithfield

We had a late afternoon lunch at this establishment yesterday Black Friday. The wait was about 30 minutes. We were seated , our server was nice , although she never introduced herself. They do not offer a lunch menu. i ordered the 6 Oz sirloin ( which I thought would likely be equivalent to the Outback lunch sirloin both in price & size ) a baked potato & salad. Our server brought out rolls which were good . The salad was adequate , seemed fresh. It seemed to take forever but my main course finally arrived . I was speechless in the presentation. That piece of meat was so thin it looked like one of those little frozen steaks you purchase from the dollar store. This meat had no flavor or seasoning. It was smaller than the small baked potato. I could not eat it , 2 small bites was all I was able. Thank goodness for that baked potato which was good . In the meantime our server never came back to check on us except once to fill our tea but she never asked not one time how our food was & when she brought us the check she never asked how things were or even offered for a take out box for the steak still remaining on my plate. We should have known there was a problem because every other restaurant along that strip of the shopping center was jam packed full except Texas. They can & should do much better. I guess they probably figure most patrons are traveling and they aren’t concerned about building repeat customers.