El Charro Beer - Show Low

A typical Mexican restaurant vibe with a colorful seating area and custom booth carvings. On the outside this place looks average and unfortunately the service matched… was just ok. The food was good but some items had little to no flavor; as Mexican dishes are expected to have some spice or unique to the establishment. They have an overwhelming menu and when we ordered different dishes we found the same bland sauce on multiple dishes. Understandable when maintaining costs, just a little disappointing to see. The specialty drink concoctions we tried were spectacular on the pictures but fell VERY short when actually presented. We have given this place 4 visits in the past year and each time waited a long time to be seated. No one seems to help other staff in order to provide a better experience for the customers. For example, the host would be busy taking a phone order and have 2 or three people waiting to be seated (including us). 2 waitresses walked by pointing to the people waiting and all the host could simply do was acknowledge and carry on with the call. No waitresses took it upon themselves to help seat guests. However they did check every minute or so by stopping to look at the front door and see if anyone had been seated. Unfortunately, this unenthusiastic service carried through each of our visits. Note: we ate in the barside once. No one served us until we went to the front desk and the cocktails were overly sweet and had no balance. It’s an ok spot for the area but it could be better if they put a little more effort into their dishes and service.