CAVU Kitchen Bar - Richmond

Cavu Kitchen Bar in Richmond certainly knows how to draw a crowd with their National Burger Day BOGO deal. The initial service was commendable, with a server who was both attentive and friendly, setting a positive tone for the meal. The nachos, however, were a letdown, lacking the robust topping variety one might expect, and while the cheese quality surpassed that of Good Co, the absence of salsa left the dish feeling incomplete. The smash burgers, a highlight in theory, fell short in execution with under-seasoned patties and disproportionately large buns that detracted from the overall moisture and flavor. The fries, too, were a disappointment, promising crunch yet delivering a softness that defied their well-cooked appearance. As the evening progressed and the restaurant filled, the attentive service waned, with a noticeable delay in receiving the bill. Observations of other staff members attending to tasks while my server was overwhelmed suggest a potential mismanagement of duties. This experience leaves one pondering the disparity between personal experience and the glowing reviews Cavu Kitchen Bar has received.