Ranch House Restaurant & Bar - Red Deer

YOU WILL WANT TO READ THIS REVIEW IN IT’S ENTIRETY. Okay, So I have been waiting a while to write this review for no other reason than that I just had to work and was really busy this summer. I had a conference in Red Deer and what with it being fathers day I really wanted steak for dinner and my wife found the Ranch house online. Everyone got what they wanted from the menu and of course I ordered a 16 ounce T Bone Steak, This is where it gets interesting. Everyone got there plates and they looked amazing, I get my plate and my T bone looked like shaved ham, I mean it was thin. I also asked for it medium and it was cooked through and no wonder, it looked like it was run over by a street paver. I took 2 bites and when the server came back and asked if everything was alright I told her that I didn’t believe the steak was 16 ounces and it was overcooked. She right away went in the back to let them know and she said the cook told her that it was 16 ounces and that she weighed it and I said I didn’t believe it. She then said she wouldn’t charge me for the steak and I said that that wasn’t necessary and that I would pay. She then came back to the table with a phone and said the owner would like to speak to me and when I took the phone, He apologized and offered to pay for the whole meal. I said, that wont be necessary because the rest of my family really enjoyed their meals and the server was really kind and sweet, and he said at least let me take your plate off the bill, I said okay. He then told the server to add a complimentary dessert for father’s day. What a nice treat to what could have otherwise been a disappointment for an evening and father’s day. To the Ranch house I say thanks for great meals minus 1, but thanks also to our server who was a sweetheart and an owner who knows what it is to not only take responsibility for errors but also take pride in his restaurant and it’s great ambiance. We will be back. Kim Lauzon AKA Lauzy